Accessibility

Our aim. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA on rateanchor.app and in the RateAnchor app. We have not finished checking everything, so this page says plainly what was checked, what was not, and what we know is missing. If something is hard to use, email support@rateanchor.app and we will help and fix it.

1. What has been checked

On October 19, 2026, the five legal pages of this website (this page, the Privacy Policy, the Terms of Use, Delete my data and Sources & licences) were checked in two browser engines (Chromium, the engine of Chrome and Edge, and WebKit, the engine of Safari) at a phone width (390 pixels), a narrow width equal to about 400% zoom (320 pixels) and a desktop width (1440 pixels):

• The automated WCAG 2.1 A and AA rules of axe-core 4.10.2 found no violations on any of the five pages, in either engine, at phone or desktop width.
• No page scrolls sideways at any of the three widths; text reflows instead.
• Each page declares its language, has one main heading with section headings in order, and starts with a "Skip to the text" link that appears when you press Tab.
• Links in the text are underlined, and the keyboard focus is shown with a clear outline.
• Text colours were measured from their colour values against the dark background, including where the gold background glow is strongest: every text colour is at least 4.7 to 1, and most text 6 to 1 or more (WCAG AA asks for 4.5 to 1). axe-core could not measure contrast by itself on these pages because of the background shading.
• The pages load nothing from other companies' servers, use no scripts, and work with the browser's own text size and zoom.

2. What we know is not done yet

• The rest of the website (the home pages in English, Español, Русский and ਪੰਜਾਬੀ, the guides, the truck forms and the support pages) has not yet had the same audit. It is being rebuilt, and the audit comes with it.
• The downloadable PDF guides and kits have not been checked for accessible structure (tags, reading order).
• The RateAnchor app for iPhone, iPad and Android has not had a full WCAG audit. It follows the phone's light or dark setting and offers four languages, but it has not been tested end to end with VoiceOver or TalkBack.
• No testing has been done with people who use assistive technology. Automated checks find only part of what matters, so we especially want to hear from you.
• The legal pages are in English only.

3. Tell us about a barrier

Email support@rateanchor.app with the page or screen, what you were trying to do, and the device and any assistive technology you use. We will help you get what you need another way while we fix it.

This statement describes what MEL checked. It is not a legal certification of conformance and not legal advice.