Carrier outreach notice
The short version. We write to motor carriers about RateAnchor, mostly box truck operators for now, using the business contact details carriers file with FMCSA. Each email links to a page made for your company. Reply "stop", tap "Stop emails" on your page, or tell us on a call, and we stop the same day, for good. Questions: privacy@rateanchor.app.
This notice covers carriers we contact. People who use the RateAnchor App or this website are covered by the Privacy Policy. This notice describes our process; it is not legal advice.
1. Where the details come from
We use only the business contact details that carriers file with FMCSA and that FMCSA publishes in its carrier registry: the company name, the contact name on file, the business phone, email and address, the USDOT and MC numbers, and the fleet size. Before we write, we check that a carrier's operating authority is active, using FMCSA's own services, and that its email domain accepts mail.
2. What we send
A short series of up to three emails. Each one carries our name, our business phone number, our mailing address and a reference code. We call only where the National Do Not Call Registry rules allow, or when a carrier asked us to call.
3. Your own page
Each email links to a page made for your company (rateanchor.app/go/…). It shows our film, your offer code and the app store buttons. The address carries a signature, so it cannot be guessed, and search engines are told not to index it. When you open the page, we count the visit, and any tap on a store button, the full film, Share, or turning the captions off. The count is kept with your company's outreach record and helps us decide whom to call first. The page sets no cookies and runs no analytics or ads. Your browser keeps one note for that visit only, so that a reload is not counted twice. The Share button shares our public film page, never your page.
4. Who helps us
| Provider | What it does |
|---|---|
| Instantly (api.instantly.ai) | Sends the outreach emails and tells us about deliveries, replies, bounces and unsubscribes. We store no reply text: a reply is read only to see whether it asks us to stop. |
| Google Public DNS (dns.google) and Cloudflare DNS (cloudflare-dns.com) | Tell us whether an email domain accepts mail. They receive the domain name only. |
| Supabase | Hosts the outreach records in the United States, reachable only by our own server. |
| Netlify | Hosts the website, your page and the server functions. |
| FMCSA and U.S. DOT | Their public services answer our authority checks by USDOT number. |
5. How to stop
Reply "stop" to any email, use the Unsubscribe button your email app shows on our emails, tap "Stop emails" on your page, or tell us on a call. We stop the same day. Your USDOT number, phone numbers and email addresses go on a permanent do-not-contact list, so we never contact you again, even from a later list. If you already use RateAnchor, tap "I already use RateAnchor" on your page, or tell us, and we stop the same way.
6. What we never do
We never sell these details, use them for advertising, or combine them with anything the App keeps on a driver's phone. RateAnchor members' own records stay on their phones, as the Privacy Policy describes.
7. How long we keep it
Outreach records (the company's FMCSA contact details, the emails sent, the status of replies, calls, and page visits and taps) are kept while the outreach program runs, and no more than 24 months after our last contact with that company. The do-not-contact list is kept permanently, so that we never contact a company that asked us to stop.
8. Your requests
To ask what we hold about your company, to correct it, or to have it deleted, write to privacy@rateanchor.app. We answer within 45 days. If you ask us to delete it, we keep only the do-not-contact entry, so that we never contact you again.
9. Changes to this notice
We will post changes here with a new version number and effective date.
10. Contact
Midnight Engine Labs LLC · 7643 Gate Pkwy, Unit 104-357, Jacksonville, FL 32256 · privacy@rateanchor.app · (904) 713-0150. See also the Privacy Policy and the Terms of Use.